The 2023 Global Symposium for Regulators (GSR) is expected to be held during the 2nd half of 2023 in Sharm El-Sheikh
Announced over the weekend, the regulatory framework was prepared to serve as a tool for organizing and facilitating work procedures
Around 68% of complaints received by the NTRA were regarding voice services (prepaid and postpaid subscriptions), while 19% were false claims
In terms of internet service quality, WE scored the highest at 76%, followed by Etisalat at 72%
The NTRA noted that the violations included rejecting requests, and not activating the line after the transfer is completed
