Egypt has launched a new installment payment service for customs fees on mobile phones imported from abroad, in a joint initiative between the Egyptian Customs Authority and the National Telecom Regulatory Authority, aiming to ease compliance procedures and improve user experience within the country’s device governance system.

 

Under the new scheme, users will be able to pay outstanding mobile device charges in installments through ValU, which becomes the first consumer finance provider to offer structured repayment for customs dues on handsets imported from abroad.

 

The authorities said the service is designed to provide greater flexibility in settling required fees, supporting smoother regularization of imported mobile devices while maintaining regulatory compliance.

 

Part of broader device governance system

 

The initiative comes as part of Egypt’s ongoing framework to regulate imported mobile phones and ensure proper documentation and fee settlement for devices brought into the country. According to a statement issued by the National Telecom Regulatory Authority, the move reflects efforts to balance strict enforcement measures with more accessible payment solutions for users.

 

The system already allows payments through the “Telephony” application, along with digital channels offered by banks and e-wallets. The new installment option adds another layer of convenience, giving consumers more flexible settlement options.

 

Extended grace period for expatriates

 

In a related facilitation measure, authorities also confirmed an extension of the grace period granted to mobile phones brought in by Egyptians living abroad. Devices will now be allowed up to 120 days from the date of first activation before any regulatory actions are taken regarding unpaid fees.

 

The extension is intended to give users additional time to complete payment procedures and regularize device status without disruption of service.

 

Balancing regulation and user convenience

 

Officials emphasized that the updated framework aims to improve the overall user journey while preserving the integrity of Egypt’s telecom governance system. The introduction of installment payments is expected to reduce payment friction, particularly for higher-value devices, and encourage broader compliance.

 

The move also reflects a growing trend toward integrating fintech solutions into public payment systems, as Egypt continues to expand digital financial services across regulatory and consumer-facing sectors.