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Egypt launches WIFI-calling service to enhance mobile network coverage and services

The service was developed over the course of a year in collaboration with Egypt's four major mobile operators and the telecommunications regulator, explained an MCIT statement.

By: Business Today Egypt

Mon, Jan. 20, 2025

Egypt has officially launched a new service that enables mobile phone calls to be made through fixed internet networks (WIFI-calling) aiming to improve call quality and overall telecommunications services.

During a conference on Monday, Minister of Communications and Information Technology (MCIT) Amr Talaat explained that the service is designed to resolve coverage issues in high-density areas, narrow streets, and tall buildings where it is often difficult to provide adequate mobile network coverage.

“WIFI-calling makes it easier for users to send and receive calls with good quality,” Talaat stated during the announcement.

The new service, called WIFI calling, addresses the long-standing issue of mobile network coverage, especially in areas where users struggle to get a stable signal, such as those living in lower floors of buildings or in densely populated urban areas.

The service was developed over the course of a year in collaboration with Egypt's four major mobile operators and the telecommunications regulator, explained an MCIT statement.

WIFI-calling relies on the user's fixed internet connection through WIFI to carry mobile calls, instead of relying on traditional mobile network towers. This allows users to make regular mobile calls using their home internet connection, which is especially beneficial in areas with poor mobile network coverage.

Talaat also mentioned that by mid-year, the government plans to complete the installation of mobile network coverage across all highways and villages included in the Haya Karima (Decent Life) initiative, which aims to improve living conditions in rural and underserved areas.